Custom Service

The Simple Truths of Service

Matt — Sat, 12 Sep 2009 23:18:46 +0000

Are you looking for a way to inspire your staff to provide an excellent customer service experience to each and every customer they interact with? The book “The Simple Truths of Service” by Ken Blanchard and Barbara Glanz is exactly that inspiration. Based on the story of Johnny the Bagger, a boy with Down Syndrome who changed the culture of his workplace forever, this is a book that will remain in your thoughts and cause anyone to look at customer service in a new way. If you are looking to inspire your employees to give more than the customer expects, then this is a brilliant way to illustrate it. The Simple Truths of Service is available to purchase from nightingale.com.

Google Search Update - Caffeine

admin — Wed, 12 Aug 2009 13:14:04 +0000

United Airlines Break Guitars Video

admin — Mon, 13 Jul 2009 12:57:02 +0000

Google Keywords Unlock Sales

admin — Tue, 30 Jun 2009 11:37:02 +0000

iPhone tethering - Optus gets it wrong

admin — Thu, 18 Jun 2009 12:51:17 +0000

Search Engine Optimisation - Lilydale

admin — Wed, 17 Jun 2009 13:08:55 +0000

Search Engine Optimisation Tips

admin — Wed, 03 Jun 2009 11:48:32 +0000

Tip #3 - Astonish your customers

admin — Fri, 27 Mar 2009 06:26:21 +0000

Tip #2 - Listen to detail

Matt — Sun, 08 Feb 2009 14:07:31 +0000

One of the best sales people I have met is also one of the best customer service professionals I have met. I'm talking about my real estate agent. Don't underestimate the good feeling that engulfs a customer when they realise that you remember them, that you remember the small details. Are you in business, and looking for a point of difference? Are you looking for a way that makes you stand out, attracts more business, keeps its current customers? Then read on...

Customer service at its best?

admin — Sat, 01 Nov 2008 11:45:17 +0000